Welcome to the official website for the 60s Scoop Settlement claims process. This site is regularly updated, so please check back often for updates on the claims process, claims statistics, and additional resources.
Claims received by the late claim application deadline Dec 2019
Claims deemed eligible based on the criteria outlined in the Settlement Agreement.
The Administrator has reviewed these claims and determined that additional information is needed, or, the information provided does not meet the Settlement criteria. Applicants in this category will have received either a Notice of Intent to Reject, a Reminder Letter, or a Request for Additional Information (Supplementary Claim Form). Without additional information that meets the Settlement criteria, the Administrator cannot find these claims eligible. Individuals have been notified of this requirement. Individuals have a time-limit of 30 days to respond to their Reminder Letters or 45 days to respond to their Notice of Intent to Reject or Request for Additional Information letters (Supplementary Claim Form).
These claims are currently being assessed for eligibility. Note that this includes claims that are being reviewed by the Administrator, the appropriate Provincial, Territorial, or Federal agency, or by one of the four Land Claims Organizations. This category also includes claims that have been reviewed previously and are now being re-assessed either by the Reconsideration Officer or by the Administrator, based on new information applicants have provided.
These numbers are subject to change and are for informational purposes only. The number of claims being actively assessed, and the number of claims determined as requiring additional information, may go up and down as supporting documentation is received and reviewed.
- September 27, 2021 Call Centre Closure: National Day for Truth and Reconciliation - The Administrator’s call centre will be closed on Thursday, September 30, 2021, in observance of the National Day for Truth and Reconciliation, and in recognition of the legacy of residential schools. We acknowledge that this is an important day for reflection to honour the children, Survivors, families, and communities who have been impacted. Please rest assured that your calls will be treated promptly after the holiday, on Friday October 1. Continue reading
- September 8, 2021 – Progress Update From the Administrator on Claims Processing - Throughout June, July and August 2021, we have made progress on processing claims with the Administrator approving a total of 1,042 claims over these three months. That means 1,042 claimants were deemed Eligible Class Members and each person received an interim cheque for $21,000 during this time. See the most up-to-date claims statistics table, where you can see the latest total approved claims. During this period, we have denied a number of claims after assessing applications and verifying information provided, asking for additional information, and following the key steps of the claims process. It is important to remember that some numbers in our claims stats will change as not every claim follows a straight path from assessment to approval or denial. Some claims will be assessed and… Continue reading
- August 13, 2021: Remember to notify the Administrator if you have changed your address - As the Administrator continues to actively process and approve applications, we understand how difficult this period of waiting is. Thank you for your patience. We also wanted to share a reminder of a simple action you can take to help your application. If you have changed your mailing address or your contact information recently, please notify us as soon as possible. If your mailing address has changed since filing your application, it is very important to let us know about this change. Notice letters are mailed to applicants, and we… Continue reading
- June 29, 2021: Call centre has extended opening hours - The Administrator's Call Centre has extended their opening hours to provide better coverage across Canada. Opening hours are now: 9:00am – 8:00pm Eastern Daylight Time, Monday to Friday, excluding statutory holidays. Voice messages can be left when calls are received outside of those hours. The phone number is 1-844-287-4270. Continue reading