THE DEADLINE FOR SUBMITTING AN INDIVIDUAL PAYMENT APPLICATION FORM EXPIRED ON SEPTEMBER 3, 2019.
ADDITIONAL INFORMATION CAN BE FOUND ON OUR "UPDATES" TAB.
The Federal and Provincial public health authorities have issued recommendations and requirements. As a result, our office is operating with a reduced staff for a period of time in an effort to maintain social distancing, limit health risks to our employees, and manage the spread of COVID-19. We do not know how long this situation will last.
Due to these extraordinary circumstances, if you have received a Notice of Intent to Reject or a Reminder Letter (for your Notice of Intent to Reject) or an Official Rejection, there is now an agreement in place that the time limits set out in those notices or letters are suspended, or in other words, are not applicable to your file at this time. For this reason, applicant submissions will not be adversely affected by the situation which is unfolding across the country.
You will be sent a further letter, once the time period for you to either provide additional information or contact Class Counsel has resumed, including a revised deadline for you to respond.
During this exceptional period please expect delays in receiving replies.
If you are experiencing emotional distress and would like to receive free counselling and crisis intervention services, then please contact the Hope for Wellness Help Line at 1-855-242-3310, or online at www.hopeforwellness.ca.
We thank you for your patience and understanding during this challenging time for all Canadians.