We have heard a few questions from Applicants regarding the interim payment to Eligible Class Members and wanted to provide the following answers for clarification.
How will I get my payment?
You will get your payment by cheque via regular mail through Canada Post unless you have made other arrangements with the Administrator. If your address has changed from the one submitted to the Administrator as part of your claims application and have not since updated this, we strongly suggest you give us a call at 1-844-287-4270 to ensure we have the right information. Requests for payments by direct deposit made by email, mail or fax to the Administrator received by Friday, noon EST, on June 5th has been processed as such.
What if I get a call requesting my banking information. What should I do?
Please do not give anyone your banking information over the phone. Collectiva is not asking for your banking information by phone. If you receive such a call, please hang up immediately. It’s a scam.
Will payments I receive impact my ability to get social benefits?
We expect that a number of benefit programs will not count these payments as “income” that would affect your benefits. However, we do strongly recommend reaching out to your benefits program directly to confirm this. It may help to share this letter from the Canada Revenue Agency (CRA) that explains their assessment of these payments as not taxable income. If you have any questions or concerns about this, please contact Class Counsel.